Childcare Offer for Wales – New National Digital Service

Childcare Offer Get prepared

The Childcare Offer for Wales’ new national digital service is due to launch this Autumn!

The new service will make payments claims under the Offer much simpler for childcare providers. Once set up, you will be able to access the service ‘on the go’ via mobile or tablet.

Watch this space for further details.

From mid Autumn of 2022 the Welsh Government is planning for the Childcare Offer for Wales to go digital!

The Childcare Offer national digital service is currently being developed and tested with Local Authorities, childcare providers and parents.

What does this mean for childcare providers?

If you are a childcare provider who currently provides Childcare Offer hours or wishes to provide Childcare Offer hours from Spring 2023, you will need to register online with the new Childcare Offer for Wales national digital service from September 2022. Further guidance will be shared in early Autumn.

Parents will be applying for the Childcare Offer online via the national digital service during the Autumn of 2022 ready for their child to start in January 2023

FAQs for providers will be made available to support with any queries.

These are available via and will be updated as more information becomes available.

The benefits of the new service include:

  • One simple national service that will be used by all local authorities in Wales, leading to a consistent experience for parents and childcare providers
  • Accessible through mobile phones, laptops and tablets
  • Fully bilingual
  • Security of data
  • Fast and regular payments made direct to childcare providers from Welsh Government

For more information on Childcare Offer for Wales please visit:
Childcare Offer for Wales | Help With Childcare Costs Wales | GOV.WALES
Childcare for 3 and 4 year olds: guidance for providers | GOV.WALES

Please contact your local authority for information on how to register to deliver the Childcare Offer:
Find your local Family Information Service | GOV.WALES

Using the new service:
More specific guidance in how to use the new national digital Childcare Offer for Wales service will be made available in 2022, prior to roll out of the service.

Childcare Offer For Wales New Digital Service Flyer

‘I am emailing you about your FIS webpage, I just wanted to say thank you, I found it really useful as I was searching for ways to keep children safe online'.
Posted by Parent, from Carmarthen
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