Team Around the Family

Welcome to Carmarthenshire’s Team Around the Family

From time to time, everyone needs a little extra help for happy, healthy and successful lives. Team Around the Family (TAF) is a way of bringing people together who can help you and your family really make a difference. TAF will work with you and make sure you get the help and support you need.

TAF Carmarthenshire works together with children, young people and their families to overcome challenges and to bring about positive change, as everyone needs a bit of extra support from time to time.

Following a referral being made, a JAFF Assessment is completed which is based on your families strengths and needs.  This assessment will help us to understand your situation and to draw out any support needs.  A TAF plan of support will be created to include all relevant support services who are likely to be able to help and make a difference.

The process ensures that you can be involved throughout the process and be part of the solution.

Team Around the Family is not a Statutory Service which means you will not be working with a Social Worker and you can change your mind at any time.

Team Around the Family can provide help and support with all sorts of issues such as concerns about school and education, behaviour, health, housing, etc.

If you would like to know more about how TAF could support you, please contact the team or explore this section of the website.


Contact Us

If you wish to contact the team please ring 01267 246555 or email – with your enquiry/request for support.

**Team Around the Family work with families to improve their lives however it is not an emergency service. Below are a few useful contacts should you require urgent support.**

Children’s Social Services – 01554 742322 (out of hours 0300 333 2222)

Delta Wellbeing (Adult support) –   0300 333 2222


ACTivate Your Life – is a four session taught course that aims to teach people about stress and suffering caused by emotional issues, like worry, or chronic pain. To start go to

SilverCloud – is an online course which offers support for anxiety, depression, and much more, all based on Cognitive Behavioural Therapy (CBT). You can sign up at

C.A.L.L Mental Health – Listening line provides a confidential mental health listening and emotional support line which is open 24/7. CALL can also signpost to support in local communities and a range of online information. Call 0800132737, text “help” to 81066 or visit

MIND – Active Monitoring provides six weeks guided self-help for, anxiety, depression, self-esteem, and more. To get started, talk to your GP, any other health professional, or sign up directly at:

  • Mind Cymru Infoline
    For information on types of mental health problems, where to get help, medication, alternative treatments and advocacy. Call 0300 123 3393, email or text 86463.
  • Samaritans Cymru
    Offering a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. Call for free on 116 123 or email
    Young suicide prevention society. HOPELINEUK 0800 068 4141
  • MEIC
    Support for children and young people up to 25 years old open 8am to midnight, 7 days a week. You can contact them for free by phone 080880 23456, text 84001 and instant messaging on their website



Request for Support (JAFF Part 1)

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Flu Vaccination for Unpaid Carers

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Carmarthenshire Family Support Strategy 2018-23

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Team Around the Family 
c/o Flying Start
Old Morfa Infants School
New Street
Carmarthenshire SA15 2DQ


01267 246555

Great service thanks for all your help.
Posted by Parent
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