Early Help Hub

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The Early Help Hub (previously Team Around the Family) supports children, young people and their families by using the early help approach to bring about positive, lasting change. By offering support at an early stage, we help prevent issues from escalating and ensure families receive the right help at the right time.

Who we support

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The Early Help Hub supports families living in Carmarthenshire. Parents and carers can contact us directly if they feel their family would benefit from additional support.

How we can help

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Support is tailored to each family’s needs and may include help with:

• Strengthening family relationships and reducing conflict
• Managing children’s behaviour and supporting positive routines
• Housing
• Finances
• Health and wellbeing
• Support for young carers
• Domestic abuse and hidden harm support
• Connecting families with local services and community support

All support is offered on a voluntary basis, with parents and carers choosing whether to engage and work in partnership with us.

How we work

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We take a collaborative approach to provide a unified service that integrates various support services.

Our work is strengths-based, building on what’s already working well within your family while helping you overcome challenges together.

Get in touch

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If you think the Early Help Hub could make a difference to you and your family, please contact us.

Telephone: 01554 742277

Email: EarlyHelpHub@carmarthenshire.gov.uk

Address:

Early Help Hub
Old Morfa Infants School, New Street, Morfa, Llanelli, Carmarthenshire, SA15 2DQ

Office hours:

Monday to Thursday: 9am to 5pm
Friday: 9am to 4:30pm

Contacts for further support

Below are a few useful contacts should you require urgent support.

Children’s Social Services – 01554 742322 (out of hours 0300 333 2222)

Delta Wellbeing (Adult support) –   0300 333 2222

ACTivate Your Life – is a four session taught course that aims to teach people about stress and suffering caused by emotional issues, like worry, or chronic pain. To start go to phw.nhs.wales/activateyourlife.

SilverCloud – is an online course which offers support for anxiety, depression, and much more, all based on Cognitive Behavioural Therapy (CBT). You can sign up at nhswales.silvercloudhealth.com/signup/.

C.A.L.L Mental Health – Listening line provides a confidential mental health listening and emotional support line which is open 24/7. CALL can also signpost to support in local communities and a range of online information. Call 0800132737, text “help” to 81066 or visit callhelpline.org.uk/.

MIND – Active Monitoring provides six weeks guided self-help for, anxiety, depression, self-esteem, and more. To get started, talk to your GP, any other health professional, or sign up directly at: https://www.mind.org.uk/get-involved/active-monitoring-sign-up/active-monitoring-form/.

• Mind Cymru Infoline
  For information on types of mental health problems, where to get help, medication, alternative treatments and advocacy. Call 0300 123 3393, email info@mind.org.uk or text 86463.
• Samaritans Cymru
  Offering a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. Call for free on 116 123 or email jo@samaritans.org
• PAPYRUS
  Young suicide prevention society. HOPELINEUK 0800 068 4141
• MEIC
  Support for children and young people up to 25 years old open 8am to midnight, 7 days a week. You can contact them for free by phone 080880 23456, text 84001 and instant messaging on their website